Privacy Policy
Introduction
Welcome to https://dhow-cruise-packages-in-dubai.terratrek.net (referred to as “the Company” or “we”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data in compliance with various international privacy laws, including but not limited to:
- Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
- Quebec Law 25
- The General Data Protection Regulation (GDPR) of the European Union
- Brazil’s General Data Protection Law (LGPD)
- California’s Consumer Privacy Act (CCPA/CPRA), California, USA
- Colorado’s Consumer Protection Act (CPA)
- Utah’s Consumer Sales and Service Act (UCPA)
- Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
- Virginia’s Consumer Data Protection Act (VCDPA)
- South Africa’s Protection of Personal Information Act (POPIA)
Scope
This policy applies to all aspects of our online presence, including but not limited to:
- Our official website at https://dhow-cruise-packages-in-dubai.terratrek.net
- Any applications or mobile services we offer
- Online forms and surveys filled out by users
- Interactions with our customer support via email, phone, or text messages
Please note that this policy does not extend to third-party websites, apps, or services linked from our platform, as they have their own privacy policies governing user data.
Processing Activities
This policy covers the following interactions:
- Using our applications and services with an authorized account
- Browsing and interacting with our website
- Subscribing to newsletters, emails, or other communications from us
Personal Data Collection
We collect several types of personal information for various reasons. This includes:
- Account Information: Details related to your user account creation and management.
- Payment Information: Credit card details and billing addresses for transactions.
- Financial Information: Bank account information, if provided, for financial services.
- Purchase Information: Data about the products or services you buy from us.
- Mobile Device Identifiers: Unique device identifiers that help us recognize your device.
- Location Data: Geolocation data to provide location-based services.
- Feedback: Responses to surveys or feedback forms you complete.
- Social Media Information: Details from social media platforms when you interact with our content.
- Product Information: Search history, preferences, and interactions with our products.
We collect this data through direct user input, automated systems like cookies, and information provided by third parties.
Cookies
We use cookies to enhance your experience on our website and for analytics purposes. Cookies can be categorized as:
- Strictly Necessary: Essential for navigation and basic functionality.
- Preference: Remembering user preferences for a personalized experience.
- Analytics: Tracking site usage to improve our services.
Users can manage non-essential cookies through our Cookie Manager, allowing them to control their privacy settings.
Retention and Deletion
We retain personal data as necessary for the purpose it was collected or as required by law. Once the purpose has been fulfilled, we securely delete or anonymize the data to protect your privacy.
Security Measures
The Company has implemented robust security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. This includes:
- Encryption for secure data transmission and storage
- Engaging secure third-party processing partners
- Regularly reviewing and updating our security protocols
Children’s Privacy
We do not knowingly collect or store personal information from children under the age of 18. If you are a parent or guardian and believe we have collected such information, please contact us at the details provided below.
Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal data, including:
- Access to your data and its use
- Correction of any inaccurate or incomplete information
- Erasure (right to be forgotten)
- Restriction on processing
- Right to data portability
- Objection to the processing of your data
- Non-discrimination in access to services
To exercise these rights, please reach out to our privacy team at [email protected] or via postal mail.
Changes to Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website with an updated effective date. We encourage users to review this policy periodically for the latest information.
Contact Information
For any questions, requests for access or correction of data, unsubscribe requests, or other privacy-related inquiries, please contact us:
Email: [email protected]
Address: [Privacy Team Address]